Is your site safe and secure?
Yes, our site is 100% secure. We use 256-bit SSL, the same level of encryption used by large banks around the world. (Plus Ive bought a lot of the things myself for my brother & sister for their birthday, don't tell them!)

When can I expect my items?

Some of our products are produced on demand so it depends. Maybe in a few days, maybe in a few weeks. Most items usually get printed and shipped less than 3-6 business days after you order. Once we ship your order, it should get to you in a few days (United States) or a few weeks (everywhere else). We’ll send you an email when it ships. If you're still not sure, Contact Us. We're happy to clear things up. Email ME directly at: Varietyonex@gmail.com - Please include order number + Shipping information.

Non-Apparel Items take roughly 2-4 weeks, some may take up to 65 days, depending on demand and where you live. We're also seeing some packages get held up in customs, so Im in touch with them on a daily basis to make sure everything is running smoothly. 

We ask everyone to wait up to 65 days after purchase before emailing us about the status of the order. Most of the times packages take around 3 weeks, but again, sometimes it can take up to 65 days. 

The Bed Set's are currently 8-27 days, but we're seeing a lot of them get held up in customs due to the size of the packaging so they're experiencing longer shipping times, please give it up to 65 days and then email us if you still haven't gotten your order. 

You're covered for 60 Days when it comes to shipping so theres no need to panic about any issues. After you get your package you have 7 days to love it or send it back to us. (Just read the rest of this page to make sure you apply for the refund or exchange, worst case we give you store credit worth the value, and we're adding new items daily!).

Items in this Collection are the only ones that are in the Apparel Collection!! Everything else usually takes longer to ship out. Orders with any failed prior payments are automatically placed on "Hold" for 7-14 days to make sure everything is ok, and then follow the normal shipping process.

The normal shipping process:

For Apparel items (in THIS collection), the item will be printed within the first 6 hours. Over the next 3 days everything is packaged and shipped, and anywhere from 7-14 days from your order, you should have the item at your door step.

For all non apparel items, after the payment is cleared, it goes to our suppliers which are over sea's and they take anywhere from 7-14days to process (Pack, ship and fill out all required paper work) the order, and then shipping takes anywhere from 20 to 45 days, in some cases, up to 65 days (The longest Ive seen so far is 50 days). 

Do not worry! We've got people working around the clock making sure everything is shipped on time and gets to you as fast as possible! You're FULLY PROTECTED in case anything goes wrong, even if you want a refund after you get the item for what ever reason! Do not panic!

How much is shipping?
We offer affordable (and FAST) shipping, starting at just $3.95 (though its different from product to product, some are even free to ship!!). We offer awesome discounts on shipping when you order more than one item!

We also have free shipping for orders greater than $100!

I didn't receive an Order Confirmation Email after my order?
If you have not received an Order Confirmation Email, please check your Spam Folder. If you did not receive it, please feel free to contact us if necessary. Email me directly at Varietyonex@gmail.com please include your order number.

What is the Refund/Return Policy?
Click Here to view our full Refund Policy

Do you ship outside of the US?
Yes. We ship to Canada and internationally.

Can I return or exchange my items?
We do accept returns and exchanges if they meet our criteria. Please see our Refund Policy.

How do I Cancel an Order?
If you decide you want to cancel an order, Contact us with the order number. If we've already sent your order to the printer then we will be unable to cancel as it will already be in the process of printing or shipping.

What is my Order Number?
You should receive an email with your order number after you place your order. If you did not receive this email, please check junk or spam folders. If you still cannot locate it, feel free to contact us and provide your name and what you ordered.

How does the Sizing Work?
Check out our complete Size Guide {Coming once Custom Tshirts are up}

Where is my order?
You can always find the status of your order by contacting us.

How does Varietyone.com work?
Varietyone is an online pop-up store. All  designs are sold on a limited basis and are made to order. After you buy a shirt from us, we custom print your shirt and ship it directly to you.

What forms of payment do you accept?
We take Visa, Mastercard, American Express, Discover, Apple Pay, and Amazon Payments.

Do you have a quality guarantee?
Yes! We want you to be completely satisfied with your purchase. If your products are flawed in any way, we'll refund you.

How are your shirts printed?
We use DTG printing. Direct to Garment (DTG) is a method where a printer directly applies the ink onto the t-shirt with inkjet technology. It involves a special printer, which prints the ink directly onto the garment in the desired design. DTG uses specialty inks, which are absorbed by the fibers of the garment.

I ordered 2 items, why did I only receive one ?
Since we are not like any of the other companies around, when you order multiple items at a time they will be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they will get to you! 

What does "Being Processed" mean?
We have received your order and are printing/ quality checking and are preparing your order for shipment.If your order has been processing for more than two days then the time is out of stock and we are awaiting the arrival of more. 

Oh no, I messed up my shipping address and/or shirt size! Can I change it?
If this happens to you, just email us as soon as you can and we MIGHT be able care of it. However, we can't make any promises. All of our shirts are printed on demand so we usually start immediately after you order and it ships out the same day. If your order has already been shipped, take heart. We'll still try to make it right. We know how frustrating it can be to pay for something you can't use.

Tell me more about your t-shirts.
We print on the finest, softest, comfiest tees in all the land: District and Canvas supply all of our products.

How can I get in contact with VarietyOnex.com?
For all customer service inquiries, please email us at varietyonex@gmail.com

How many free items can I buy in an order?

The free offer is limited in quantity, therefore to be fair for every customer, you can only get one free item. If you still want to buy more (for your friends, family,...), shipping cost for each additional item will be charged as the first item (a discount might be applied depends on the item and your exact location).

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